Why is the IP address not the same as the country selected at the time of purchase?

  1. Dynamic IP Pool Rotation: Our 90M+ residential IPs are sourced from global ISPs, with automatic rotation to avoid blocks. This means your assigned IP could temporarily route through a nearby server or ISP, even if your target country is far.
  2. Targeting Precision Limitations: While we offer country/city targeting, ISP-assigned IPs may occasionally have regional variations (e.g., a US IP from a Canadian ISP). Our system prioritizes real user behavior over strict geographic alignment to ensure reliability.
  3. Network Latency & Routing: ISP infrastructure or your local network may route traffic through a closer server, causing temporary IP mismatches. This is common in distributed networks and does not impact proxy functionality.

How to Fix It:

  • Check Real-Time IP: Use our built-in IP checker in the dashboard to verify your current IP’s location.
  • Adjust Targeting: Try narrowing down to a specific city or ISP for tighter control.
  • Contact Support: If issues persist, our 24/7 team can investigate your IP pool and provide a fresh endpoint.

Rest assured, our proxies still mimic authentic residential behavior—IP mismatches are rare and do not compromise security or performance.

Existing users: Login to check your IP location. New users: Sign Up to experience our reliable proxy network.

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